Back to Portfolioavnishtolwani.com
Score: 0

Enterprise 5G Network
Discovery Call Simulation

Practice a B2B discovery call for a managed private wireless solution. 5 decision points, real-time coaching, scored results.

Duration
8 min
Decisions
5
Audience
Account Executives

Scenario Background

Your company just launched a managed private 5G network solution for enterprise customers who need dedicated wireless coverage, low latency, and network control within their facilities.

You're joining a discovery call with Rachel Kim, VP of Manufacturing Operations at a national auto parts manufacturer with 6 plants. Rachel attended a trade show demo. She's dealing with connectivity issues on the factory floor that are slowing their IoT rollout, but she's cautious about infrastructure investments after a failed Wi-Fi 6 deployment last year.

Your goal: uncover her operational needs, position the private 5G solution, and secure a follow-up technical site visit.

Scene 1 of 5

Opening the Conversation

RK
Rachel Kim — VP Manufacturing Ops
"Thanks for making time. I'll cut to the chase — I saw your 5G demo at the trade show and it looked impressive, but we got burned pretty badly by a Wi-Fi 6 upgrade last year that was supposed to fix our connectivity problems on the floor. Cost us $400K and we still have dead zones. So I'm interested, but I'm going to need a lot more than a good demo."
🎯
Coaching Note
Rachel is signaling interest but past failure has made her skeptical. Acknowledging the bad experience before talking about your solution builds trust faster than defending against it.
How do you respond?
Scene 2 of 5

Diagnosing the Real Problem

RK
Rachel Kim — VP Manufacturing Ops
"We're trying to connect about 2,000 IoT sensors across our 6 plants for real-time quality monitoring. The Wi-Fi can't handle the density, especially near the welding lines where there's interference. We're losing data packets and our quality team is doing manual checks again. On top of that, our automated guided vehicles keep dropping signal during shift changes when everyone's phones hit the network."
What's your next move?
Scene 3 of 5

The Investment Concern

RK
Rachel Kim — VP Manufacturing Ops
"I'm tracking with you. But here's the reality — I already spent $400K on Wi-Fi that didn't work. My CFO is not going to approve another large infrastructure investment unless I can prove this one will actually deliver. I need hard numbers — what does this cost, and how do I justify it?"
How do you handle the investment concern?
Scene 4 of 5

Internal Stakeholders

RK
Rachel Kim — VP Manufacturing Ops
"A pilot is something I could probably get approved. But I need to loop in my CTO — he chose the Wi-Fi vendor last time and he's not going to be thrilled about admitting it didn't work. My plant managers will worry about disruption during installation. And my CFO needs to see that this won't end up like last year."
How do you navigate the multi-stakeholder situation?
Scene 5 of 5

Securing the Next Step

RK
Rachel Kim — VP Manufacturing Ops
"Alright, you've got my attention. This is the first conversation where someone actually wanted to understand the problem before selling me the answer. What should we do next?"
How do you close?

Simulation Complete

Here's how you handled the discovery call.

0%

Performance Summary

Portfolio Sample — Branching Scenario Simulation for Enterprise Sales Readiness
Designed by Avnish Tolwani | Senior Instructional Designer
Enterprise version developed in Articulate Storyline 360 with LMS integration